Purchased a used certified Q50 and Damion was an amazing sales rep. Made us feel comfortable and got us the best deal we could get.
the price of my part for repair was outrageous, but tim was able to work with me. And I was able to get a loaner while my part was on order.
Excellent service. Knowledgeable. Really tries to help. Got service done in a timely matter. Easily to return car with service center. Car detail is a plus after service.
I worked with Willy Ryksen a month ago when leasing my fully loaded, 7 passenger Q60! I love this car! This is my 6th consecutive lease with INFINITI. Willy could not have been more professional, accommodating, kind, and I was overall given excellent customer service by him. Willy made sure I was kept comfortable by offering water and snacks for my granddaughter, while my paperwork was being done. When pick up time came my car was pristine inside and out. Willy took the time to go over all the features of the car as well as taking the liberty to schedule my first service appointment. Thank you again Willy for your kindness and most certainly your commitment to SUPERIOR customer service. My best, Julia M Litchock
my 2019 INFINITI QX 60 for service great service great place service was unbelievable very clean
Eddie was always willing to help and always there for the customer. Very satisfied with the service and willing to go there again for the service. Thanks.
Excellent overall experience...service was quick and I was provided with all pertinent information. I think your pricing is too high and would discourage me from using you for a lot of routine service, even though I would like to.
Ramsey has your back. My daughter's car needed an ECM. It was installed before she went off to college. But when she got there the push start problem was still there. We had the car towed 30 miles to another dealership in Ellicott City MD. The car was in that shop for one month when the tech finally found the problem. Given the loss of use and the cost of the repair Ramsey agreed to pay for the repairs and the towing. Incredible. No other dealership would have agreed to have our backs like Ramsey. Work with Phil Occhino the service manager and you will be in good hands.